Professional review cleanup for local businesses.
ReviewPerch helps businesses audit messy review profiles, draft professional owner responses, and identify possible policy issues — without fake reviews, shady tactics, or guaranteed-removal promises.
- ✓ Google review audits
- ✓ Professional response drafts
- ✓ Review health summaries
- ✓ Ethical review request templates
Review Cleanup Status
Sample audit“Service was late and nobody called me.”
Response drafted Priority: HighYour reviews may be telling the wrong story.
A few unanswered negative reviews, rushed owner replies, or old complaints can make a good business look careless to future customers. Most business owners know reviews matter, but they do not always have the time, words, or process to clean them up properly. ReviewPerch turns a messy review section into a clear action plan.
Unanswered reviews
Old reviews with no response can make customers wonder if anyone is paying attention.
Poorly handled negatives
A defensive or rushed reply can make the business look worse than the original complaint.
No clear review process
Without a system, reviews pile up and every response becomes a one-off scramble.
Possible policy issues
Some reviews may be spam, fake, irrelevant, or abusive — but they need to be reviewed carefully.
A cleaner, more professional review presence.
ReviewPerch provides a fixed-scope cleanup service for public review profiles. The goal is to organize the problem, draft better responses, and give the business a practical plan for what to do next.
Review Audit
We review your public business reviews and organize them by sentiment, priority, and needed action.
Response Drafting
We write professional owner response drafts for negative, neutral, and selected positive reviews.
Possible Policy Issue Review
We identify reviews that may qualify for platform reporting and provide suggested reporting notes.
Review Health Summary
You receive a simple summary of what was reviewed, what needs attention, and what to improve going forward.
Ethical Review Request Template
We provide customer-friendly language for asking real customers for honest feedback.
Clear limits. No shady review tactics.
ReviewPerch is built around ethical review support. Some services promise impossible or risky results. We do not.
ReviewPerch does not:
- ✕Guarantee review removal
- ✕Create fake reviews
- ✕Buy, trade, or arrange reviews
- ✕Offer incentives for positive reviews
- ✕Contact reviewers
- ✕Threaten reviewers
- ✕Suppress legitimate negative feedback
- ✕Provide legal advice
- ✕Handle defamation claims
- ✕Provide crisis PR
- ✕Promise star-rating increases
- ✕Manipulate review platforms
Review Cleanup Sprint
A one-time cleanup package for businesses with neglected, messy, or difficult reviews. Every timeline begins after all required information is received.
Starter Cleanup
Best for very small review profiles.
- ✓Audit of up to 25 public reviews
- ✓Up to 5 response drafts
- ✓Priority issue notes
- ✓Basic review health summary
🕐 Delivered in 2 business days
Buy Starter Cleanup — $49Review Cleanup Sprint
Best for local businesses that need a clear review audit, professional response drafts, and a simple cleanup plan.
- ✓Audit of up to 50 public reviews
- ✓Review categorization by sentiment and priority
- ✓Up to 15 professional owner response drafts
- ✓Possible policy issue notes
- ✓Suggested reporting language for clearly problematic reviews
- ✓Review health summary
- ✓Ethical customer review request template
- ✓One round of reasonable revisions
🕐 Delivered in 3 business days
Buy Cleanup Sprint — $99Full Review Cleanup
Best for larger or neglected review profiles.
- ✓Audit of up to 100 public reviews
- ✓Up to 30 response drafts
- ✓Review categorization
- ✓Possible policy issue notes
- ✓Suggested reporting language
- ✓Review health summary
- ✓Ethical review request template
- ✓Response style recommendations
🕐 Delivered in 5 business days
Buy Full Cleanup — $179What you receive.
Every cleanup is delivered in a clear, organized format so you know exactly what needs attention and what to do next.
1Review Audit Sheet
Reviewed customer feedback organized by date, rating, sentiment, priority, response needed, suggested action, and notes.
| Review | Rating | Priority | Status |
|---|---|---|---|
| “Service was late and nobody called me.” | ★★ | High | Needs Reply |
| “Great work, friendly team.” | ★★★★★ | Low | Drafted |
| “Wrong company, I think.” | ★ | Review | Possible Policy Issue |
2Response Drafts
Ready-to-review response drafts written in your preferred business tone.
“One star. Never again.”
Draft reply: We’re sorry your experience fell short. We’d like to understand what happened and make it right — please reach out to us directly so we can help.
3Possible Policy Issue List
Reviews that may be worth reporting based on visible signs — with suggested reporting language.
| Signal | Example |
|---|---|
| Spam / irrelevant | Unrelated promotional content |
| No customer experience | “Wrong company, I think.” |
| Fake-looking activity | Duplicate text across profiles |
| Abusive language | Personal attacks on staff |
4Review Health Summary
A simple summary of what was reviewed and what to do next.
| Total reviews reviewed | 50 |
| Needing replies | 12 |
| Response drafts provided | 15 |
| Common complaint theme | Scheduling delays |
| Common praise theme | Friendly technicians |
| Possible policy issues | 3 |
5Ethical Review Request Template
Simple, policy-conscious language for asking real customers for honest feedback — no incentives, no pressure, no rating targets.
“Thanks for choosing us! If you have a moment, we’d appreciate honest feedback about your experience — it helps us improve and helps neighbors find us. [Review link]”
Sample only. Fictional business and review examples. No real business reviews are used without permission.
How the cleanup process works.
Send your review link
Provide your business name, review profile link, preferred tone, and any important context.
We audit the reviews
ReviewPerch organizes your public reviews by priority, sentiment, and recommended next action.
You receive drafts and a plan
You receive response drafts, possible policy issue notes, and a review health summary.
You review and post
You review the drafts and post approved responses through your own business account.
Optional monthly watch
After cleanup, you can continue with monthly review monitoring and response support.
Built for local businesses that depend on trust.
ReviewPerch is designed for small and local businesses where reviews directly influence calls, bookings, visits, and customer confidence.
ReviewPerch may not be the right fit for:
- ✕Businesses seeking fake reviews
- ✕Businesses demanding guaranteed removal
- ✕Legal disputes
- ✕Major public scandals
- ✕Large enterprise reputation programs
- ✕Businesses unwilling to respond professionally
Keep reviews from becoming a mess again.
A cleanup helps fix what has already piled up. Monthly Review Watch helps new reviews get handled faster and more consistently.
Light
- ✓Monthly review check
- ✓Up to 5 response drafts
- ✓Monthly summary
Standard
- ✓Weekly review check
- ✓Up to 15 response drafts
- ✓Issue alerts
- ✓Monthly summary
Pro
- ✓Twice-weekly review check
- ✓Up to 40 response drafts
- ✓Review trend notes
- ✓Review request template support
- ✓Monthly summary
Frequently asked questions.
Can you remove my bad reviews?
No. ReviewPerch cannot guarantee review removal. We can identify reviews that may violate platform policies and provide suggested reporting language, but the platform makes the final decision.
Do you write fake reviews?
No. ReviewPerch does not create, buy, trade, arrange, or post fake reviews.
Can you help me get more 5-star reviews?
ReviewPerch can provide ethical review request templates for real customers. We do not offer incentives, pressure customers, or manipulate ratings.
Will you post the responses for me?
The standard cleanup package includes response drafts for you to review and post. Direct posting may be available separately only if proper account access and authorization are provided.
Which platforms do you support?
ReviewPerch is best suited for Google Business Profile reviews, but we can also audit public reviews from platforms such as Yelp, Facebook, Tripadvisor, Angi, Thumbtack, Etsy, and others depending on access and platform limitations.
What counts as a possible policy issue?
Possible issues may include spam, abusive content, irrelevant content, duplicated content, fake-looking reviews, conflicts of interest, or reviews from people who do not appear to describe a real customer experience.
What do you need from me?
We need your business name, review profile link, preferred response tone, and any important context about specific reviews.
When does the delivery timeline begin?
The delivery timeline begins after all required information is received. Delays in providing links, business context, or tone preferences may delay delivery.
Do you provide legal advice?
No. ReviewPerch does not provide legal advice, legal claims, defamation analysis, or legal threat letters.
Is this only for negative reviews?
No. Negative reviews usually need the most care, but a healthy review profile often includes thoughtful responses to positive and neutral reviews as well.
Need something the packages don’t cover?
The packages above fit most single-location businesses. If yours is bigger, busier, or just shaped differently — more locations, a much larger review backlog, platforms or a cadence we don’t list — tell us what you actually need. ReviewPerch will scope it and reply by email with a designed package and a price, usually within one business day.